Contact Us
If you are not satisfied with our services
you can raise complaints via the following channels
- Visit your nearest Dhofar Islamic branch, Check the nearest branch here.
- Contact our 24X7 Call Centre on +968 24775777
- Email us on care@dhofarislamic.com.
- Send us a direct message using above form.
If you don’t hear from us within 5 working days, you can escalate your complaint to
Ahmed Said Al Ibrahim - Chief Corporate Services Officer - on +968 22652010 during working hours (Sunday to Thursday 8:00 am – 2:00 pm).
Iman Musallam Al Amri - Head of Customer Feedback - on +968 22652010 during working hours (Sunday to Thursday 8:00 am – 2:00 pm).
VATIN: OM1100005224
Tax ID: 8103866
Dhofar Islamic
Dhofar Islamic Banking Services
Head Office
P.O. Box 1792, P.C. 130, Azaiba
Sultanate Of Oman
Opening hours
During Ramadan
Sunday to Thursday 9:00 am to 1:00 pm
During the year
Sunday to Thursday 8:00 am to 2:00 pm
Muscat Grand Mall
Sunday to Thursday 9:00 am to 3:00 pm
Salalah Gardens Mall
Sunday to Thursday 9:00 am to 3:00 pm