Near Field Communication or NFC is a method of wirelessly transmitting data using radio waves. “Dhofar Islamic Pay” Wallet uses NFC to wirelessly transmit payment data to payment terminals with NFC readers that have been activated for use.

• You should be a Dhofar Islamic Bank Customer
• You should have Dhofar Islamic mobile banking user account (if not! Then download the APP and create a new user account today!)
• You should be holding an active Bank cards (your cards should be valid for use- not blocked or inactive!)
• Make sure your device NFC option is enabled under setting
• Make sure device has been authenticated / you have set (PIN / touch-ID/face-ID) and should be enabled on device setting

It is secure, however we recommend you consider the following:

• Take reasonable precautions to keep your Card and security details to prevent loss, theft or fraudulent use; safeguard your device and keep them under your personal control at all times;
• Do not allow anyone else to use or log on to your device
• Do not store anyone else's fingerprint or biometric credentials in your device;
• Do not choose obvious numbers as password or pin for your device
• Change the password or pin for your device regularly
• For more details around security recommendations and disclosure on liability for unauthorized use, please refer to the terms and conditions as provided on Dhofar Islamic-Pay under Bank App

All Dhofar Islamic MasterCard & Visa Credit Cards and Debit Cards can be used on Dhofar Islamic-Pay Wallet.

Yes. 

Dhofar Islamic-Pay User Guide

Dhofar Islamic -Pay uses Near Field Communication (NFC) to make contactless mobile payments. In order to use Dhofar Islamic-Pay, make sure that the NFC is enabled in your mobile phone’s settings.

Yes (device ID is considered)

To make payment using Dhofar Islamic-Pay you need to activate your linked card in the Dhofar Islamic-Pay menu available in your Dhofar Islamic mobile Banking app and then enjoy convenient and safe payments by:

• Unlocking the device and tapping on the payment terminal.
• Selecting the Tap & Pay option from the pre-login screen.
• Selecting the “Pay Now” option from the post login screen on the cards listing screen inside the Dhofar Islamic-Pay menu.

Dhofar Islamic-Pay does not require internet to process your payment. You may simply unlock your device and tap on the payment terminal to make a payment in a jiffy.

Not currently. Dhofar Islamic-Pay is focused on enabling simple & secure in-store payments. However, you can always use your Dhofar Islamic debit & credit cards and your Dhofar Islamic mobile banking app & Internet Banking for online & in-app purchases.

Its shows 3 min (but its immediately activated)

Your card will be activated immediately once you click on the activate option for your selected card (Debit or Credit) from Dhofar Islamic-Pay menu that is available on your mobile banking app. You may activate multiple cards and enjoy a seamless payment experience using Dhofar Islamic-Pay.

Your Dhofar Islamic-Pay transactions will be declined if your card is temporarily blocked or suspended. However, once your physical card is unblocked, you will be able to use your Dhofar Islamic-Pay without the need of any additional configuration or setup.