Website Privacy Policy

IMPORTANT

By accessing Dhofar Islamic’s website, any of its pages and any other application from Dhofar Islamic (such as, but not limited to, online banking, mobile banking); you are agreeing to the terms and conditions as set out below:

Customer understands and agrees that upon their visit to Dhofar Islamic website or login to Dhofar Islamic Online Internet Banking/mobile banking, their details such as Domain Name, Server, part of their e-mail address and of the pages visited will be recorded by Dhofar Islamic in order to generate reports on the overall logins, and statistics of usage of our services.
Such information is collected only based on either prior consent available with the Dhofar Islamic or on the basis of consent as specified above at para 1. This information may be used to conduct marketing campaigns, market research and similar activities.
The collection of customer information will also enable us to deliver high standards of customer service. Such information will be available only to authorized and trained employees of Dhofar Islamic. Such information may also be accessed and processed by agents of Dhofar Islamic on instructions of the Dhofar Islamic to do so, for a specific purpose. These agents may be service providers to Dhofar Islamic providing services in the fields of Information Technology, Computers and software, telecommunication, or any other related scope of work.
We may share and exchange such information for the purposes of credit and risk management with authorities for credit rating, Central Bank of Oman, the Clearing House and any other similar competent bodies. Dhofar Islamic will strive to protect data against unauthorized access or accidental access, unauthorized modification or accidental modification and erasure.
The information and materials in Dhofar Islamic Online, terms and conditions, products and services, descriptions and customer service pages are subject to change at the convenience of Dhofar Islamic with or without any prior notification.
It will be Dhofar Islamic’s decision to destroy any information or data about customers, non-customers and ex-customers, which it deems fit and within the purview of legality.

Information Updation

The Dhofar Islamic shall endeavour to keep customer information up-to-date. Dhofar Islamic may encourage its customers to update their information in Dhofar Islamic records from time to time.

1. Use of Information and Materials

a) The access and usage of Dhofar Islamic Online products, services, information and materials are restricted to the jurisdiction where they are legally offered by Dhofar Islamic. They may not be accessed and used by anyone who is residing or located in jurisdictions which restrict the usage of such products, services, information and materials. More information about such access may be obtained by visitors from a competent authority in such locations and jurisdictions, and visitors are wholly responsible for their actions in case they do not adhere to the same.
b) Usage of the information and materials available on Dhofar Islamic Online in an illegal or unauthorized manner is prohibited; this includes unauthorized entry into the Dhofar Islamic’s website, Dhofar Islamic Online Internet Banking, misuse of passwords, misuse or wrong representation of any information available on the pages and / or any such illegal activity. Access to any or all products and services from a specific location may be restricted by Dhofar Islamic at its discretion.
c) All logos, trademarks and material available on Dhofar Islamic’s Online are copyrighted and owned by Dhofar Islamic. None of these may be modified, reproduced, copied, downloaded, transmitted or used for commercial or public purposes. Users of these services are restricted from using any of the same without express written permission by an authorized representative of Dhofar Islamic.

2. Use of Cookies

a) Customer is aware that Dhofar Islamic proposes to use "cookies" (Cookies are small data files that a website stores on my computer) for storing visitor preferences, profiling visitors and tracking visitor behaviour on the Dhofar Islamic website. By visiting the website, I acknowledge, accept and expressly authorize the Dhofar Islamic for the placement of cookies on my computer and mobile devices.

3. No Warranties

a) Dhofar Islamic aspires to take every precaution and care to offer accurate information on products and services, and error-free access. However, Dhofar Islamic offers no warranty – express or implied - regarding security, accuracy, protection against cyber-crimes and viruses and non-infringement. In addition, Dhofar Islamic offers no warranty for information transmitted over the internet which is subject to communication blackouts, overloading of networks, incorrect or inaccurate information, and other problems related to using a public internet service. Dhofar Islamic is not responsible for any direct, indirect or consequential damages arising out of the use of Dhofar Islamic Online.

4. Limited Liability

a) Dhofar Islamic is not liable for any direct or indirect damages, incidental or consequential damages, losses or expenses arising in connection with the usage of Dhofar Islamic Online related to failure of Internet Services, errors or omissions, technical faults, disruption of services phishing, system failure or otherwise.
b) Whenever customer is using third party tools / services in order to connect /visit the Dhofar Islamic services. In all such cases, Dhofar Islamic is not liable for any incidental or consequential damages which arise from third party tools / services.

5. Governing Law

a) The use of the services provided through Dhofar Islamic Online shall only be governed by the laws of the Sultanate of Oman and the court of law of the Sultanate of Oman shall be given exclusive rights to adjudicate in case of disputes. The Sultanate of Oman courts have the right to clarify/ explain / interpret the clarification in accordance to the applicable laws in the Sultanate of Oman, even if the transaction is done outside Oman.
b)The Dhofar Islamic accepts no liability whatsoever, direct or indirect, for non-compliance with the laws of any country other than the Sultanate of Oman. The mere fact that the Dhofar Islamic Online can be accessed through Internet by a Customer in a country other than the Sultanate of Oman shall not be interpreted to imply that the laws of the said country govern these terms and conditions and/or the operations in the Internet accounts of the Customer and/or the use of Internet Banking.

6. Changes to Website Policy

a) Website Privacy is updated from time to time and the customer is requested to regularly check our privacy policy to glean a clear understanding on the latest version.